Each photo that comes through on an order is screened for print quality by our professional photo editors.

If your photo is acceptable quality, your order will be sent to print. If we think your photo will have sub-par print quality, you will receive a "Quality Approval" email. This "Quality Approval" email will show you a preview of the blown-up print quality.

From there, you will have the option to either approve your photo to print, send us other photos to preview, or refund your order.

Please note that Quality Approval emails are time-sensitive and require a timely response as to not delay your order.